**Orders will ship within 5-7 business days** Please allow up to 48 hours for tracking to update after shipping notification has been received.
EXCHANGES/FINAL SALE ITEMS
- If you find that there is a problem with your order, please contact us within 48 hours of delivery and we will do everything we can to correct the mistake immediately.
- All sales items are final sale, we're sorry but we cannot accept returns or exchanges on sale items.
- If you have a problem with your order, please contact us here.
- EXCHANGES - If you find that you ordered the wrong size and need to exchange an item for a different size customers are responsible for all shipping charges in the event of an exchange. Please e-mail us within 48 hours of receiving the item to process the exchange. Once we receive the item in its original condition we will exam the item to make sure it has been unwashed and unworn and then process the exchange. We must receive your return within 10 days of the USPS delivery date.
If you would like to exchange / return an item because of an error on our part, please contact us
first to make sure your exchange/return is able to be processed. We are only able to process an exchange and or return that is made within 10 days of your USPS delivery date. Also, we allow items to be exchanged/returned only if they are unwashed and unworn, and if we are still carrying the specific items. Otherwise a refund or store credit will be offered. We cannot hold items until restocks arrive. Returns (minus return shipping charges) will be processed as soon as possible after we receive it.
Wire and Honey is not responsible for lost, damaged, or stolen packages. Packages that are marked as delivered, but “not received” are the responsibility of you and your local Post Office. Please contact your local Post Office for these rare instances/situations. Also, delayed scanning on USPS is beyond our control once the package leaves our premises.
For international customers, please be advised that Wire and Honey is not responsible for any potential customs' fees.
*Wire and Honey is a smoke free, pet friendly environment